Welcome to Silver Locksmith. These Terms & Conditions govern the use of our locksmith services across the Northern Rivers region of New South Wales, including residential, commercial, automotive, and emergency locksmith services.
By engaging Silver Locksmith for any service, you agree to these Terms & Conditions.
Silver Locksmith provides professional locksmith services throughout the Northern Rivers region, including Byron Bay, Ballina, Mullumbimby, Lismore, Bangalow, and surrounding areas.
Services may include:
Silver Locksmith provides emergency locksmith services where available.
Response times provided are estimates only and may vary depending on:
While we aim to attend urgent locksmith situations as quickly as possible, we do not guarantee exact arrival times.
Quotes provided by Silver Locksmith are estimates based on the information available at the time.
Final pricing may vary depending on:
Any significant variation in price will be discussed with the customer before additional work proceeds.
All prices are in Australian Dollars (AUD) unless otherwise stated.
Payment is required upon completion of services unless otherwise agreed in writing.
Silver Locksmith may accept:
Commercial clients with approved accounts may receive invoice payment terms.
Late payments may incur additional recovery costs where permitted by law.
Customers agree to:
Silver Locksmith reserves the right to refuse service where ownership, access authority, or identification cannot be reasonably verified.
For security reasons, Silver Locksmith may require proof of identity, ownership, tenancy, or lawful access before carrying out locksmith work.
Examples may include:
Failure to provide suitable verification may result in refusal of service.
Customers requesting lockout assistance acknowledge that:
Silver Locksmith will discuss options with the customer before proceeding where possible.
Silver Locksmith provides workmanship warranties in accordance with Australian Consumer Law.
Manufacturer warranties may also apply to locks, hardware, smart locks, remotes, and other supplied products.
Warranty does not apply where issues result from:
Warranty claims must be reported within a reasonable timeframe.
Silver Locksmith works with leading lock and security brands including Lockwood, Yale, Carbine, Whitco, Samsung, and other suppliers.
Specific products or models may occasionally become unavailable due to supplier shortages or discontinued product lines.
Where required, equivalent alternative products may be recommended.
To the maximum extent permitted by law, Silver Locksmith is not liable for:
Nothing in these Terms excludes rights provided under Australian Consumer Law.
Information provided on this website is general in nature and may change without notice.
While reasonable efforts are made to ensure accuracy, Silver Locksmith does not guarantee that all information is complete, current, or error-free.
Silver Locksmith respects customer privacy and handles personal information in accordance with applicable Australian privacy laws.
Customer information may be collected for:
Personal information will not be sold to third parties.
All website content, including text, branding, graphics, logos, and images, remains the property of Silver Locksmith unless otherwise stated.
Content may not be copied, reproduced, or distributed without written permission.
Customers are requested to provide reasonable notice for cancellations.
Silver Locksmith reserves the right to charge cancellation fees for:
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising in relation to Silver Locksmith services shall be subject to the jurisdiction of the courts of New South Wales.
Silver Locksmith
Northern Rivers, New South WalesWebsite: https://silverlocksmith.com.au/
For all enquiries regarding these Terms & Conditions, please contact Silver Locksmith through the website contact page.
Silver Locksmith may update these Terms & Conditions from time to time without prior notice.
The latest version published on the website will apply to all future services.
